Thank you SERVPRO for getting rid of the mold damage in my lower level of my home. Sam made sure all the equipment was nice an organized. Sam took his job very seriously and his professionalism was outstanding.

Danny is an extremely dedicated employee. He cleaned up my raw sewage leak without destination. He's a great guy with a likeable personality.

Danny is great and I am more than happy with the service! Awesome worker!!

Excellent customer service! Carol was friendly, professional, and extremely helpful. A pleasure to work with!

This is probably my favorite service organization.  Amazingly respectful, stellar service. Highly recommended.  Dan is prompt to respond. A unique quality in today's process focused environment. If you want service, call Lorain SERVPRO.

I highly recommend SERVPRO of the North Coast - Dan has been really great to work with. I appreciate all the help they have given me with a fire situation at my office.

Sam from SERVPRO did a great job cleaning my apartment that had flooded. The water damage was outrageous & restoration results were great. Thanks SERVPRO.

Juan is outstanding! Honestly we give him an A+ for the extra well done job he did. Sincerely thank you Juan for the professional, courteous and the above and beyond work you provided us with. Hope that SERVPRO, as a company recognize that your type of associate is rare to find. Again, we are forever thankful for your service in a time most needed.

Thank you SERVPRO for all your help! Carol was patient and understanding through my panic when we went through our flooding and water damage. She did a wonderful job! SERVPRO's help was fast, efficient, and I am very happy with the work they did! I recommend them 100%

I was so thankful to see the restoration results after Sam cleaned my Garage due to a fire loss. Thanks SERVPRO

Thanks SERVPRO for taking care of my floor/water damage. Sam pulled up all the tile in a clean manner. Definitely recommending SERVPRO to friends and family.

I have to say the crew that came was terrific they did such a good job. I’m going to be recommending SERVPRO to a lot of ppl. I want to thank Danny for doing such a good job with a smile on his face that was so nice to see. You guys did great.

Javier Lopez did an amazing job cleaning and drying up my basement. Very professional and handled my items with such care! I’m definitely recommending SERVPRO to all my friends. Thanks Javier for the great job!

Danny is an extremely dedicated employee. He cleaned up my raw sewage leak without destination. He's a great guy with a likeable personality.

On time, respectable, and quick work! Excellent job, Brandon was a expert, very organized and professional! Hopefully I don’t have too, but if the basement floods, I will call again!

Brandon was very professional. His work ethic was truly represented by the great work he did. Will highly recommend SERVPRO to everyone I encounter!

Great company, I’d definitely recommend. I remember when my house burnt down; I want devastated but one associate Juan Ortiz showed true compassion and professionalism. He helped me pack my things but he’s energy and attitude really helped me get through the day and I sincerely thank him from the bottom of my heart.

Carol L was very pleasant to speak to on the phone and was able to answer all of our concerns. Thank you for the great service!

SERVPRO was my savior when I had an unexpected flood. Dan's team which included Danny, Dom, Brandon and Juan came to my rescue. Their quick and professional response stopped more damage to my condo. I am so grateful for the all they have done. Thank you all for everything.

Outstanding response, outstanding customer service, everything you could ask for in a home emergency situation. We had a high pressure pipe burst in our basement, soaking a large storage shelf area and leaving 1"-2" of standing water in half the finished basement. SERVPRO of the North Coast was our second call (after a plumber!) and they were here with a full crew in a little over an hour. They went right to work and stayed with it until the standing water was gone and water-damaged items were inspected and removed to their truck. Dehumidifiers and fans were installed throughout the basement and over the next five days (weekend included!) they came and checked the basement and made necessary adjustments. We can't say enough about the SERVPRO crew members that came to our rescue---prompt, polite, hard working and knowledgeable. A great company with great folks. Thanks!

Brandon Bracy did a great job helping me

Kyle from SERVPRO was very kind when he came to fix my flooded basement!!

Had a grease fire in my kitchen and Dan and his crew came in, cleaned and repaired everything, deodorized the house and everything was good as new when they left.

SERVPRO was my savior when I had an unexpected flood. Dan's team which included Danny, Dom, Brandon and Juan came to my rescue. Their quick and professional response stopped more damage to my condo. I am so grateful for all they have done. Thank you all for everything. Donna

Please pass on to all SERVPRO of the North Cost personnel that my wife and I are very grateful to all of you for all of your great work.  With any luck, I will never have to call you again, but should such any similar event occur, your organization will be first on my list.  If any friend or neighbor of ours should suffer any similar event, I will be most happy to give them your name.  I will be filling out a Traveler’s Insurance customer survey and will be certain to include your company as a very satisfactory factor in the insurance claim.  If you need for me to fill out any survey on your behalf, I will be most happy to give you the highest rating.

I appreciate the great work! Brandon was very professional and everything was explained thoroughly. They were quick and efficient. Thank you for the hard work you do!

Very hard working and considerate crew.  All SERVPRO staff were excellent.

The crews that were at my home did a great job.  They were very kind, courteous and helpful.  Without a doubt I would use SERVPRO again.

When asked what we could improve Richard says pay raises, guys are great!!

Thank you, your team is great!!!

Danny & Sam were amazing. Prompt, courteous and great to work with.

On 5/11/18 Elaine said "The staff that worked at my home were courteous and kept me well informed." 

James rated us 10 on all survey questions after we serviced him for a water damage in his home.  He stated there was nothing we could do in the future to improve our service, we were a very professional company and he would recommend us to anyone.  SERVPRO of the North Coast says great job to Lashawn and Terrence for your superb service!

In March Melinda scored us 10 out of 10 on all survey questions and stated that there was nothing SERVPRO could do to improve our performance.  Everything was great!

On 2/23 Andrew scored us 10 out of 10 on all survey questions and said he was very happy with everything SERVPRO did.