SERVPRO And Customer Service

11/19/2019 (Permalink)

One of our Crew Chiefs documenting the recent water loss at this commercial building.

If you ever wonder what makes the difference between all of the contractors you can choose from, the answer is simple. It’s customer service! Here at SERVPRO of North Coast we strive to make every job the quickest and best quality that it can be.  Next time if you ever ask the question: Why SERVPRO? It’s because we care about every little detail of our work and your property. Being reliable to our customers is letting them know we are available 24/7 for an emergency loss to property.  Our customer is the most important part of our business.  They are the purpose of our work and they are doing us a favor by giving us the opportunity to service them. Our SERVPRO Corporate office has a 1-4-8 requirement for all SERVPRO job. Which means we must contact the customer within one hour, be on site within 4 hours and have the estimate to the adjuster in 8 business hours.