SERVPRO®- Your Trusted Partner for Cleanup Services

10/8/2024 (Permalink)

Life can get messy, and when it does, you need a professional team that can step in and clean up—fast. Whether it’s your home, business, or commercial space, SERVPRO® is equipped to handle any type of cleanup, from routine tasks to major challenges. Our specialized cleanup services go far beyond the average cleaning, using advanced technology and techniques to leave your space spotless and safe.

Comprehensive Residential and Commercial Cleaning

At SERVPRO, we know that cleaning needs vary from place to place. That’s why we offer a full range of cleaning services for both residential and commercial properties. Whether you’re looking for regular maintenance or you’ve encountered an unexpected mess, our team is trained to handle it all.

Residential Cleanup

Your home should be a place of comfort, not clutter or damage. Our residential cleaning services cover:

• Carpet and upholstery cleaning: Extend the life of your carpets and furniture with deep cleaning that removes dirt, allergens, and stains.
• Duct cleaning: Keep your air fresh and healthy with HVAC and air duct cleaning to reduce dust and improve efficiency.
• Odor removal: Unpleasant smells from smoke, pets, or other sources can linger. Our deodorization services eliminate odors at the source.
• Post-disaster cleanup: After water, fire, or storm damage, we’re ready to restore your home to its preloss condition.

Commercial Cleanup

For businesses, cleanliness is key to creating a professional environment. SERVPRO’s commercial cleanup services are ideal for maintaining your space, including:

• Deep cleaning for offices, warehouses, or retail spaces: We tackle the grime and dirt that regular cleaning might miss.
• Industrial and specialty cleaning: For more complex jobs, like hazardous material cleanup or post-construction cleaning, our team is trained and certified to handle even the toughest messes.
• Certified: SERVPRO Cleaned: This high-level cleaning and disinfection program is perfect for businesses that want to reassure their customers and employees with top-tier sanitization protocols, especially in the wake of COVID-19.

Specialty Cleanup Services

Some messes require more than just elbow grease. SERVPRO offers specialty cleanup services for situations that go beyond the everyday. These include:

• Biohazard cleanup: Whether it’s the aftermath of a crime, sewage backup, or any other biohazard situation, SERVPRO’s certified professionals handle it safely and efficiently.
• Vandalism and graffiti removal: Graffiti and vandalism can damage your property’s appearance. We use specialized cleaning methods to remove stains, spray paint, and other forms of vandalism quickly.
• Hoarding cleanup: Cleaning up a hoarding situation requires sensitivity and expertise. Our team helps organize, remove clutter, and restore the property while maintaining a respectful and compassionate approach.

Post-Disaster Cleanup

When disaster strikes, cleanup often becomes more than just a routine task—it’s a critical step in recovery. SERVPRO is known for our post-disaster cleanup services, helping homes and businesses recover from:

• Water damage: Whether from storms, floods, or burst pipes, water can cause lasting damage. SERVPRO mitigates further damage by quickly extracting water, drying out the space, and cleaning affected areas.
• Fire damage: After a fire, there’s soot, smoke, and odor to contend with, as well as the structural damage caused by the flames. We specialize in removing fire damage and making the space safe again.
• Storm damage: Strong storms can leave debris, water damage, and destruction in their wake. Our team is experienced in cleaning up the aftermath and helping restore order.

Why Choose SERVPRO for Cleanup?

SERVPRO isn’t just another cleaning company. With over 50 years of experience, we’ve earned a reputation for delivering thorough, professional, and reliable cleanup services. Here’s what makes us stand out:

• Highly trained technicians: Our team is certified and trained in the latest cleaning techniques and technology.
• Advanced equipment: From industrial-grade dehumidifiers to specialized cleaning agents, we use state-of-the-art tools to get the job done right.
• Local service, national strength: SERVPRO is a trusted national brand, but we’re also local. When you call SERVPRO, you’re getting experts who know your community and are committed to its well-being.
• 24/7 availability: Disasters don’t wait for business hours, and neither do we. Our team is available 24/7 for emergency cleanup services, so you never have to face a mess alone.

The SERVPRO Difference

When you choose SERVPRO, you’re choosing more than just a cleaning service—you’re choosing a partner in making your space cleaner, safer, and healthier. We bring the same level of care and expertise to every job, whether it’s routine maintenance or an emergency cleanup.

Get Your Space Back to Clean Today

No matter how big or small the mess, SERVPRO has the experience and tools to handle it. From residential deep cleaning to commercial sanitation and disaster recovery, we’re here to help you get back to normal quickly and safely.

SERVPRO: Your Trusted Partner for Water and Fire Mitigation

10/3/2023 (Permalink)

When disaster strikes your home or business, quick and effective restoration services are essential to minimize damage and get back on your feet. SERVPRO has earned a reputation as a leading water and fire mitigation company in the Columbus and surrounding areas, known for its professionalism, expertise, and commitment to customer satisfaction.

1. 24/7 Emergency Response:

Disasters don't wait for convenient hours, and neither does SERVPRO. They offer 24/7 emergency response services, ready to spring into action when you need them the most. Whether it's water damage from a burst pipe or fire damage from a sudden blaze, SERVPRO's rapid response ensures your property gets the immediate attention it deserves.

2. Highly Trained Professionals:

SERVPRO's technicians undergo rigorous training in water and fire mitigation, mold remediation, and restoration techniques. Their certified professionals are equipped with the knowledge and skills to handle a wide range of restoration challenges, ensuring that your property is in capable hands.

3. State-of-the-Art Equipment:

SERVPRO utilizes advanced equipment and cutting-edge technology to tackle water and fire damage effectively. From powerful extraction machines to industrial-grade drying equipment, they have the tools to efficiently restore your property to pre-disaster conditions.

4. Comprehensive Services:

SERVPRO offers a full spectrum of restoration services, from water extraction and drying to smoke and soot removal. Their comprehensive approach ensures that every aspect of the mitigation and restoration process is handled professionally and thoroughly.

5. Insurance Coordination:

Dealing with insurance claims can be daunting after experiencing a disaster. SERVPRO assists in navigating the insurance process, providing documentation and direct communication with insurance companies to streamline the claims process for you.

7. Compassionate Customer Service:

Facing water or fire damage can be a distressing experience, and SERVPRO understands the emotional toll it takes on property owners. Their compassionate and caring approach ensures that you receive support and reassurance throughout the restoration journey.

9. IICRC Certification:

SERVPRO holds Institute of Inspection, Cleaning, and Restoration Certification (IICRC), showcasing their dedication to maintaining the highest industry standards and best practices in restoration and mitigation.

10. Proven Track Record:

With over 50 years of experience in the restoration industry, SERVPRO has built a solid reputation for excellence. Countless satisfied customers testify to their reliability, professionalism, and exceptional results.

When it comes to water and fire mitigation services, SERVPRO stands out as a trusted and reliable partner. Their commitment to rapid response, highly trained technicians, advanced equipment, and compassionate customer service makes them the best choice for restoring your property after a disaster. If you're ever faced with water or fire damage, don't hesitate to call on SERVPRO for expert assistance and peace of mind during the restoration process.

Why Wear Personal Protective Equipment (PPE)?

4/6/2022 (Permalink)

Our SERVPRO Team always wears PPE to protect ourselves!

Personal protective equipment, commonly referred to as "PPE", is equipment worn to minimize exposure to hazards that cause serious workplace injuries and illnesses. These injuries and illnesses may result from contact with chemical, radiological, physical, electrical, mechanical, or other workplace hazards. Personal protective equipment may include items such as gloves, safety glasses and shoes, earplugs or muffs, hard hats, respirators, or coveralls, vests and full body suits.

It is important at SERVPRO of The North Coast that our technicians are as safe as possible while working for our wonderful customers so we can get the job done right and efficiently.  

Although it isn't the most fashionable outfit of the season, it is absolutely necessary in some situations!

Our SERVPRO Team protects ourselves so we can better serve you!

Why Our SERVPRO Team is "Faster To Any Size Disaster"

2/22/2022 (Permalink)

When disaster strikes, you need help....fast!

When disaster strikes, time is of the essence.

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

SERVPRO of The North Coast provides 24-hour emergency services throughout Cleveland and the surrounding areas. We are dedicated to providing excellent service no matter how large or small the damage may be. Our highly trained and IICRC certified technicians can respond immediately to your disaster. No matter the hour of the day.

If a disaster strikes your home or commercial property, call our SERVPRO of The North Coast Team today. We are always Here To Help!

Our Mission Statement

2/17/2022 (Permalink)

SERVPRO Industries Vision statement is:

“To be the premier cleaning and restoration company in the world.”  

That statement could not be more true to those of us at SERVPRO of The North Coast. Our goal and core values are to be the best of the best for our customers. This means requiring our technicians to become certified within the IICRC (Institute of Inspection, Cleaning and Restoration Certifications) standards. Whether our team is helping a customer who has had storm or fire damage or if we are cleaning carpet and upholstery, we strive to be the leader in the industry. 

This is why SERVPRO of The North Coast should be your first and last choice for your cleaning and restoration needs. We are always “here to help.”

Call SERVPRO of The North Coast today at 216-221-3333!

SERVPRO Is Your One Stop Shop!

12/29/2021 (Permalink)

SERVPRO of The North Coast offers a full line of reconstruction services!

SERVPRO is known as a leader in the Cleanup & Restoration industry, but did you know that SERVPRO of The North Coast also offers a full line of reconstruction options?  As a licensed general contractor, our team can provide a wide array of building services, both commercial and residential, to help restore your property to its preloss condition.  Some of these services include:

• Electrical and Portable Power Needs
• Roof Tarping and Repair
• Tile, Hardwood, and Linoleum Flooring Repair
• Plumbing
• Drywall Removal or Installation
• Painting

By utilizing one company for both your damage mitigation and building reconstruction needs, you can save both time and money for your repairs.  Serving central Cleveland and the surrounding areas, SERVPRO of The North Coast is Here to Help. For more information about our Reconstruction Division, give us a call at 216-221-3333.

To File A Claim Or Not To File A Claim

12/29/2021 (Permalink)

SERVPRO of The North Coast works with your insurance company!

As a homeowner, renter or business owner it is important to fully understand your insurance policy. Every policy is different, with exclusions and named perils. Being knowledgeable about your insurance as much as possible will help you in deciding if it is necessary for you to file a claim in the event your home or place of business suffers water damage. Here are some things to consider before filing an insurance claim:

If the total amount of repairs is less than your deductible, avoid filing, especially if other claims have been filled in the last ten years.

If it is an uncovered loss, you are responsible for the mitigation and repairs, be aware of what is covered under your insurance.

Claim frequency could affect you in the form of non-renewal for being a high-risk.

If damage occurs due to lack of maintenance that is your own responsibility, do not submit a claim. But remember, continuously maintaining your home or business can get you better premiums in the future.

Ultimately, being aware of all exclusions and coverage limits is important by knowing your options in which direction you need to go to mitigate and repair damage that occurs on your home or business.

Leave The Drying Equipment On!

11/29/2021 (Permalink)

We understand that the drying equipment can be noisy and annoying, but please leave it on! We promise it helps!

When you call SERVPRO of The North Coast to help restore your property after suffering a water loss, our professional technicians will place the appropriate amount of equipment to dry out the area as quickly as possible. It is important to always follow our instructions and keep the equipment running at all times. We realize that the equipment is noisy and can become bothersome if you remain in your home during the restoration process, however, turning off the air movers and/or dehumidifiers can delay the drying time and can cause further damage to your property such as mold growth. It is also important to note that oftentimes your insurance coverage will only pay for the drying equipment for a specific length of time, depending on the category of damage. Your SERVPRO of The North Coast project manager will monitor the moisture readings of the equipment daily to determine the appropriate time for removal. If you have any concerns or questions about the drying equipment, be sure to speak to any of our highly trained technicians!

IICRC Certified Firm

4/1/2021 (Permalink)

Our SERVPRO Team is IICRC Certified!

SERVPRO of The North Coast is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) create the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of The North Coast

SERVPRO of The North Coast specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our SERVPRO Team Gives You A Five Star Experience Every Time!

2/5/2021 (Permalink)

Our goal is to go above and beyond for each and every one of our customers!

Guess who’s one of the most highly recommended restoration company in the Cleveland area? That’s right, it’s us! We don’t need to toot our own horn, because we’ve got over 100 reviews to do that for us. We are really proud of them, because we’ve worked really hard to make sure each and every one of those reviews is well earned. Our SERVPRO of The North Coast Team strives hard to make sure every one of our customers has a five-star experience, no matter the size or type of job. Whether it’s a fire or a water loss, whether it’s a home or a commercial building. We want you to have the same experience no matter what, and if you aren’t happy, we aren’t happy! We want to make it right every time and ensure that you receive the same care and compassion that everyone else has.

Give our SERVPRO Team a call today at 216-221-3333!

Our SERVPRO Team Takes Pride In Customer Service

1/22/2021 (Permalink)

Our SERVPRO Team is dedicated to providing the best possible customer service.

If you ever wonder what makes the difference between all of the contractors you can choose from, the answer is simple. It’s customer service! Here at SERVPRO of The North Coast we strive to make every job the quickest and best quality that it can be. This picture is just a quick before and after photo of the small carpet patch to a much larger job. This is an example of the careful and attention to details that our project managers pour into your projects. Next time if you ever ask the question: Why SERVPRO? It’s because we care about every little detail of our work and your property. We personally work with you through every step of the way during this stressful time. Our SERVPRO Corporate office has a 1-4-8 requirement for all SERVPRO jobs. Which means we must contact the customer within one hour, be on site within 4 hours and have the estimate to the adjuster in 8 business hours. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Why Choose A Team Who Is IICRC Certified?

12/14/2020 (Permalink)

With the proper training, our SERVPRO Team sets themselves apart to serve you!

SERVPRO of The North Coast is proud to be an IICRC certified firm. IICRC, or the Institute of Inspection Cleaning and Restoration Certification, is a non-profit organization for the cleaning and restoration industry. The goal of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, and restoration and installation industries. To accomplish this goal, the IICRC sets standards and certifications for inspection, cleaning, and restoration. The IICRC ensures that when consumers hire a certified firm or technician that they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry's "standard of care." The technicians of SERVPRO of The North Coast sets themselves apart through training, experience, and comprehensive examination.

For more information about the IICRC, please visit https://www.IICRC.org/. 

Our SERVPRO Team Can Take Care Of Your Hazardous Jobs

12/14/2020 (Permalink)

Our SERVPRO of The North Coast team is highly trained to handle all of your bio-hazard needs.

SERVPRO of The North Coast professionals are trained to safely and effectively removed bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, along with state and local health regulations. We are equipped with the necessary safety equipment and cleaning products, our team can help turn unsafe environments into clean, safe homes, and offices.  

Bloodbourne Pathogens

SERVPRO professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO technicians thoroughly clean, disinfect, and deodorize the structure.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO professionals can clean and restore your property and contents.

Arson and Vandalism

SERVPRO professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO of The North Coast professionals remove the sewage, contaminants and moisture, disinfecting as they clean. Our SERVPRO team help ensure the structure is properly cleaned, disinfected, and deodorized.

Leave The Mold Cleanup To Our SERVPRO Team

11/24/2020 (Permalink)

These homeowners were unaware that mold was growing behind their walls.

If you see visible mold on your residential or commercial property, do not disturb it. You can inadvertently spread the mold infestation throughout your home or business. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What To Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of The North Coast for mold remediation services.

What Not To Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services:

SERVPRO of The North Coast specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If you discover mold in your home or business, call our professionals at SERVPRO of The North Coast.

We are Your Local Cleaning Experts!

3/30/2020 (Permalink)

Our SERVPRO team is here to help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Coast at 216-221-3333!

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

What Our Customers Can Expect When They Call Our SERVPRO Team

2/12/2020 (Permalink)

Our team can help with all of your restoration needs!

You can never plan for a water loss to occur in your home or business but it’s a good idea to keep handy the name and number of a local cleanup and restoration company like SERVPRO. A disaster like this may seem like the end of the world but to our SERVPRO team it’s just an average day. This is our specialty. Our job is to provide state-of-the-art service to our customers that are in need of water damage restoration experts.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. That is why it is imperative to call SERVPRO as soon as possible, so our team can start extracting the water.

Here is what you can expect when our highly trained technicians arrive at your home or business.

INSPECTION

Within two hours of receiving the loss notification, our SERVPRO of North Coast restoration professionals will be on-site to help ensure your water damage is handled in accordance with the Institute of Inspection Cleaning and Restoration Certification (IICRC) Standards. Our team will inspect the affected areas to determine the extent of the water damage. We will review the inspection with you, answering any questions you may have before beginning the work.

EMERGENCY SERVICES

Our SERVPRO of North Coast professionals take the necessary steps to help protect your home or business, as well as personal property and other contents from further damage by extracting the excess water and preparing the affected area for drying. Once the area is prepared for drying, our technicians will then place our state-of-the-art drying equipment strategically in the area. Our team will explain the needed emergency services to you step-by-step and can assist you with filing an insurance claim, should you choose to file a claim. SERVPRO of North Coast is a preferred service provider for most major insurance companies such as Nationwide Insurance, State Farm, Allstate Insurance, Farmers Insurance and Grange Insurance. We always keep a great working relationship with our local Insurance Adjusters and Claims Agents.

MONITOR

To help ensure the structure and contents of your home or business are dried to the appropriate IICRC Standards, a SERVPRO of North Coast professional will monitor and document the drying process. These updates will be consistently communicated with you and when applicable, to your Insurance Adjuster or Claims Agent. Continuous monitoring allows our trained technicians to better understand how the property is drying, and the equipment can then be adjusted to dry the area quickly and more cost effectively. The length of drying does depend on the severity of the loss.

RESTORATION SERVICES

SERVPRO of North Coast will repair structural materials, reinstall carpers and cleaned affected areas of your property and contents. This is where our SERVPRO team lives up to our motto “Like it never even happened.” A final walk through of the property will be conducted with you to ensure your home or business was returned to its preloss condition.

When you contact SERVPRO of North Coast  you can rest assured that you are in good hands and that we have you and your property’s best interest at heart.

Sump Pump Replacement

1/22/2020 (Permalink)

If you need your sump pump replaced call our SERVPRO team.

Have you ever had your sump pump fail and back up your basement? Have you had to wait hours on a plumber to come out to your house?

It's always a stressful time whenever you have a sump pump back up in your basement. It's even more stressful when you are waiting for a plumber to come out to replace your sump pump and drain the water out. Water damage is already bad enough, don't make it worse! Don't wait on a plumber any longer! Call SERVPRO of North Coast, we are your One Stop Shop. We offer a 24 hour Sump Pump Replacement Service. Our team will replace your sump pump, mitigate the water and restore your basement back to preloss condition.

Call us today at (216) 221-3333

No Job Is Too Big Or Too Small

12/5/2019 (Permalink)

Call SERVPRO of North Coast if you experience a loss at your home or business.

No matter the size of your property's emergency disaster, SERVPRO of North Coast is available 24 hours a day, 7 days a week, 365 days a year to assist you. We treat all of our customers with respect and thoughtfulness, as we know that even though a job may seem "small" to us, it feels really big when it's happening to you! We treat even the smaller residential jobs with the same urgency that we do on a large commercial loss.

When it comes to larger property emergencies at a commercial building, our team is well equipped to get the job done! Not only do we have our team here in Cleveland, we also have two warehouses full of equipment and crews ready to help out down in Columbus. We have years of experience handling large floods that affect multiple floors of high rise buildings as well as large warehouses with hundreds of thousands of feet affected from a flood or infested with mold. 

Size doesn't matter to us! You can always trust in SERVPRO of North Coast to take care of your restoration needs.

Preventing Your Pipes From Freezing

12/5/2019 (Permalink)

If you experience burst pipes in your home or business, call our team at SERVPRO of North Coast.

As the temperature continues to drop, the risk of your pipes freezing and bursting rises. According to the Insurance Institute for Business and Home Safety, burst pipes is the leading cause of property damage during the winter, resulting in $5,000 or more worth of damage. Follow the tips below to prevent your pipes freezing.

• Keep your garage door closed, especially if your water supply lines are located in the garage.
• Open all kitchen cabinets and doors. This allows the warmer air to circulate around the plumbing, especially if you have sinks located on the exterior wall.
• Let cold water drip from your faucets. Running water through the pipes even a trickle can prevent pipes from freezing.
• Keep your thermostat at the same temperature during the day and night.
• If you plan on leaving, leave the heat set to no lower than 55 degrees.
• For long term, add insulation to your attic, basement, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

SERVPRO And Customer Service

11/19/2019 (Permalink)

One of our Crew Chiefs documenting the recent water loss at this commercial building.

If you ever wonder what makes the difference between all of the contractors you can choose from, the answer is simple. It’s customer service! Here at SERVPRO of North Coast we strive to make every job the quickest and best quality that it can be.  Next time if you ever ask the question: Why SERVPRO? It’s because we care about every little detail of our work and your property. Being reliable to our customers is letting them know we are available 24/7 for an emergency loss to property.  Our customer is the most important part of our business.  They are the purpose of our work and they are doing us a favor by giving us the opportunity to service them. Our SERVPRO Corporate office has a 1-4-8 requirement for all SERVPRO job. Which means we must contact the customer within one hour, be on site within 4 hours and have the estimate to the adjuster in 8 business hours.

Who Would You Call?

11/19/2019 (Permalink)

Call SERVPRO of North Coast if you call experience water damage in your home.

Who Do You Call?

When a storm comes down quick and fast, it often finds its way into your home through the cracks in the roofs, or the storm floods a part of your home and remediation is often needed. Most homeowners do not think about who their remediation company might be if needed. Most people may never experience something like this and the idea of a contractor coming into your home is sheer terror. With all the nightmare stories that exist about contractors, it is no surprise!

We Will Put You At Ease

Here at SERVPRO of North Coast, we want to put your anxiety about hiring someone to come and make repairs to your home. We are here to help you get your home put back together and walk you through the entire process. We want to make sure that you have the confidence when you hire us that we will get the job done efficiently and correct the first time. Things are going to happen, how we react to them and how we prepare for them is the difference!

Call our office if you have any questions at: (216) 221-3333

IREM Toy Drive

11/19/2019 (Permalink)

SERVPRO of North Coast pairs with IREM to support the Salvation Army.

We believe the most important part of being a great company is Service. Not just customer service but service to the community. When you meet the employees in our office you will find out quickly we are passionate about our town. Most of our SERVPRO of North Coast family volunteers time at one or more service organization regularly. We love to give back to the town we serve our customers become more like family. SERVPRO of North Coast is teaming up with IREM Northern Ohio Chapter to donate toys to the Salvation Army. We feel very passionately about this organization, we want every family to enjoy the holiday season. Our team greatly appreciates the continuous support from our customers and the community to serve our great Cleveland home.

Here For You

11/19/2019 (Permalink)

We are dedicated to being "Faster to any size disaster".

Across the United States, SERVPRO Franchises are gearing up for the new year to serve you as the leader in the cleaning and restoration industry. Are you READY for what the new year may bring your way? While we only hope to see good things come about in a new year, it is always a good idea to plan ahead for the unexpected and unwelcome disasters such as fire, water or mold damage.

Here at SERVPRO of North Coast, we are here to help make your residential or commercial property “Like it never even happened” if one of those disasters comes your way. With over 1,700 independently owned and operated Franchises, you can trust the team in green to get your property— and life—back to normal. We are only one call away!

Faster to any size disaster is a commitment from SERVPRO to be there when you need us the most.

Whether you are a small business or home owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, SERVPRO of North Coast has the resources needed to respond quickly and efficiently. The faster help arrives, the quicker restoration begins and the sooner you can resume business as usual.

If a fire, water or mold damage strikes, no matter the size, call SERVPRO of North Coast at (216) 221-3333.